We offer a range of payment options including Apple Pay, Credit/Debit Cards and Paypal
PayPal offers buyer protection. This means if you do not receive what you have ordered or it has not arrived then you are protected under their service. more information can be found at https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security All our service providers will offer a form of buyer protection. You are also covered by your bank when using credit/debit cards
Our website is extremely secure offering 256bit SSL Encryption. Furthermore, any payments processed through us are carried out via PayPal which means we never see your bank information
We accept Bank Transfer payments. you will be given an option on checkout to choose this option. After you have placed an order we will forward an invoice with the payment details.
When using Bank Transfer we may be able to offer a discount on purchases, please contact us either using the contact us button or live chat and we will be happy to quote you a price.
Instashot is a UK based company with Live chat agents ready to discuss any concerns or answer any questions you may have. To give you peace of mine we are signed up to Trust Pilot, who allow our customers to leave independent, verified reviews about their experiences. We encourage new customers to read our reviews and have peace of mind when purchasing from us. We have a public facebook page and also offer PayPal as a form of payment which gives further protection to buyers.
Orders placed for UK delivery are usually delivered in 3-5 Days, if you are ordering elsewhere within the EU then generally delivery is around 5-7 days
All our deliveries are sent via UPS or Fedex. They can be fully tracked and updates are sent you via email or SMS
Once we have fulfilled your order you will receive a confirmation via email or SMS which will contain the courier tracking number where you can follow your parcel.
For countries outside the EU you may be liable for Duty in your country.
All items purchased from instashot come with our free warranty. Our warranty covers all manufacturer's defects, and all parts, labour, and shipping costs for the full duration of the warranty. All warranty issues are handled locally by the manufacturer
Our warranty will cover all manufacturer faults. You will not be covered for misuse or accidental damage.
Please contact us by email with your order number, full name, and also details of the fault. We will provide you with the authorisation to go forward and also information on our authorised repair shops near you. To claim back any cost you have accumulated, please send us the relevent invoices. We will reimburse you the full amount by either bank transfer or PayPal.
For all cameras and lenses we offer a 3 year warranty free of charge as standard.
We offer a 14 day returns period Return shipping can be arranged by us. Refund Payments will be paid back via the funding source You can return an item if it is damaged, faulty or you change your mind If items are used a 10% Restocking fee may apply. Please contact us to start a return
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